Hp Pavilion 20 All In One User Manual

HP Pavilion 20-a100cx All-in-One Desktop PC Product Specifications. All-in-One model name. HP provides basic support for software that comes with.

SymptomPossible solution

problems, try these

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Turn the computer off completely, and then turn it on again.

Update the drivers. See “Updating device drivers,” in the next entry.

Restore your computer to a configuration that was in use before the software was installed. See 'Microsoft

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Reinstall the software program or hardware driver. See “Software program and hardware driver

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Erase and reformat the hard drive, and then reinstall the operating system, programs, and drivers. This

process erases all the data files that you have created. See

Updating device

Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one

1.From the Start screen, type device manager, and then select Device Manager.

2.Select the arrow to expand the list of the type of device you want to update or roll back (for example, DVD/

3.Double-click the specific item (for example, HP DVD Writer 640b).

5.To update a driver, select Update Driver, and then follow the on-screen instructions.

To revert to an earlier version of a driver, select Roll Back Driver, and then follow the on-screen instructions.

Restore

If you have a problem that might be caused by software that you have installed on your computer, use System

Restore to return the computer to a previous restore point. You can also set restore points manually.

IMPORTANT:Always use this System Restore procedure before you use the System Recovery program.

To start a system restore or to add restore points manually:

2.From the Start screen, type control panel, and then select Control Panel.

3.Select System and Security, select System, and then select System protection.

4.Select the System protection tab on the System Properties screen.